Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Each ticket that you send to our tech help Dept will be attended to within less than 60 mins. The common queries shall be solved immediately. Nevertheless, if the help inquiry you have submitted calls for some help from a qualified technician, we’ll forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Professional Client Help Service

  • Our client help Department will be online for you round–the–clock to to respond to all help inquiry tickets that you submit. We offer client assistance for all apps that are pre–configured on your hosting server. These include our in–house made Web Control Panel, the chosen OS along with the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Control Panel that is provided completely free along with your virtual server, you can find an instructional Help section, which incorporates everything you should have knowledge of when maintaining your internet sites and apps. We have integrated a range of how–to articles and video courses that demonstrate the standard web site supervision duties in an easy–to–understand fashion.