Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center built into our Web Control Panel offers a collection of help articles and frequently asked questions. Aimed toward fixing any common problem that you might chance upon, they are written by our support team of proficient technicians.

  • Top quality support service

  • Educational Videos

  • If you’d rather see how an action is fulfilled or how a problem is sorted out, instead of just reading about it, check out our selection of step–by–step video tutorials. They address a lot of different issues and will help you swiftly find your way around the Web Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client care service with a 1–hour ticket response time guarantee. A group of skillful technicians will be available to you to answer all the questions that you might have. During non–peak times, an answer will be given within just twenty minutes.