If your website hosting company offers live chat support, you will be able to talk with a representative in real-time and learn useful info or get a problem resolved promptly. The advantage of using chat instead of calling to talk with a live person is that you will need just a computer with access to the world wide web, so you won't pay any rates in the event that you're in a different country or state. What's more, it'll be a lot easier to copy and paste info for example domains, usernames or error messages in other words details which are sometimes difficult to give to the other party over the phone. The real-time chat is also a considerably quicker approach to contact the hosting supplier's support team in comparison to using a ticketing system. Last, but not least, in case some issue needs a bit more time to be resolved, you're able to do something different while you wait for assistance on the live chat, therefore you won't waste time - something that's impossible if you're on the phone.
Live Chat Support in Web Hosting
We provide a live chat support service for all of the Linux web hosting that we offer and we can assist you with almost everything in real time. In case you do not have an account with us yet, we're able to provide you with more details about the plans to help you to choose the most suitable package. If you are a current customer, we can help you with any billing or general issue and even with plenty of common technical troubles, for example an e-mail address setup in a desktop email client. When you are unable to give us a call for whatever reason or you're in a country where we don't have a local telephone number, our live chat will be the best choice to get in touch with us. Certainly, some matters need extra time to investigate and test, therefore you will need to open a support ticket to our technicians, however, we can save your time and assist you with a number of problems on the chat.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we provide with our semi-dedicated servers, you can find the the right answers for any questions you may have or have lots of issues resolved rapidly. Our service is online every day, so that you can talk to an agent even on holidays and weekends. In case you're unsure which package is better for your sites or if our cutting-edge cloud hosting platform matches some system requirements, you may join the live chat before you purchase anything. If you are a present customer, you can find more info about billing issues, account settings along with various common technical issues you may have, let's say if you cannot set up an email account in a client on your computer system. The live chat can save you considerable time no matter where you are or when you contact us.